GUEST SERVICES

Day Tours

Snow Monkey / Zenkoji Tour

Join a day tour to visit to the world famous Jigokudani wild monkey park, home to the one-of-a-kind snow monkeys that spend snowy days soaking in natural hot springs. The tour includes a delicious traditional Japanese set lunch at a famed sake brewery, and a stop at the 8th century Zenkoji Temple.

Matsumoto Castle

Matsumoto Castle is one of Japan’s premier historic castles, a unique National Treasure of Japan. Tours run on selected days, simply ask at the Front Desk if you are interested in this cultural experience.

Kimono-Wearing / Tea Ceremony

An immersive cultural experience for the ladies,  take the opportunity to embrace Eastern beauty and Japanese culture by dressing in the traditional and beautiful Kimono. On the day, you’ll also get to learn the craft of Origami, and experience a traditional Tea Ceremony and Japanese Lunch. Simply contact the front desk should you require more information or would like to make a booking.

International Ski Schools

No matter your level of experience on the snow, we can assist you in finding the best Hakuba Ski School, instructor or guide to make the most of your holiday here in Japan’s powder heaven.

From Hakuba Snow Sports for the favorite choice, to Evergreen International Ski school for great programs for kids, to Hakuba Powder Tours for the more extreme side-country and back-country skiiers, there is the perfect lesson to suit you.

Ski Hire

We are fortunate in Hakuba to have a number of ski and snowboard shops with a wide selection of choices for all requirements.

Hakuba’s longest-standing rental company and local’s favourite, Spicy Rentals have a number of shops strategically placed throughout the valley. Rhythm Snow Sports boasts the largest range of ski and snowboard gear for hire, qualified boot fitters, an extensive retail range and valet service to pick you up, kit you out and get you out onto the slopes. Central Snow Sports offers a similar service, and is well-known for their demo skis and boards range and exceptional customer service.

Lift Passes

Get your Hakuba Lift Pass with us to enjoy the freedom of exploring 10 resorts in the Hakuba Valley. With the Hakuba Valley Lift Pass, you are free to explore a variety of terrains from perfectly-groomed piste to powder-packed tree runs.

Choose a new mountain every day as you can access Happo-One, Hakuba 47, Goryu, Cortina, Norikura, Iwatake, Tsuigaike Kogen, Jiigatake, Kashimayari, and Sanosaka ski resorts. Make an enquiry and we can pre-organise your lift passes so that you are ready to go on your first morning.

Massage / Physio Therapy

La Couleur

Spoil yourself with a massage in the comfort of your room. The ladies from La Couleur are renowned for the perfect massage whether it be an invigorating deep tissue or soothing aromatherapy style.

 Hakuba Physio and Massage

Recommended Australian trained physiotherapist and experts in their field, book a session with Hakuba Physio for any serious bodily aches or pains for your relaxation and rejuvenation.

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Additional Notes

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